Privacy policy

PRIVACY POLICY

Updated on: 08-03-2025

Who We Are

Rosalica ("we," "us," or "our") operates the website www.rosalica.com (the “Site”). We provide high-quality e-commerce products and services. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information.

Information We Collect

Personal Identification Information

We collect personal identification information when you interact with our Site, such as when:

  • Creating an account

  • Placing an order

  • Subscribing to our newsletter

  • Contacting customer service

This includes:

  • Contact Information: Full name, email address, mailing address, phone number.

  • Payment Information: Credit card or payment details (processed securely by third-party processors; not stored on our servers).

  • Authentication Data: For product authenticity verification, including photos and descriptions (e.g., for returns or exchanges).

Non-Personal Identification Information

We automatically collect:

  • Device/Browser Details: Browser type, device type, operating system, ISP.

  • Log Data: IP address, visited pages, visit time/duration, and usage statistics.

Cookies and Tracking Technologies

We use cookies to enhance your experience. Cookies remember settings, preferences, and track usage. You can configure your browser to refuse cookies, but this may limit site functionality.

How We Use Collected Information

  • Provide Services: Process orders, manage accounts, and offer customer support.

  • Personalize Experience: Analyze aggregated data to improve Site functionality.

  • Improve Website: Use feedback to refine products/services.

  • Process Payments: Complete transactions securely.

  • Communicate: Send order confirmations, updates, and (with consent) promotions. Unsubscribe anytime.

How We Protect Your Data

  • Security Measures: SSL encryption, industry-standard payment security, and safeguards against unauthorized access.

  • Compliance: Adherence to PCI-DSS and GDPR standards where applicable.

Data Sharing and Disclosure

  • Service Providers: Share with third parties for payment processing, shipping, and support.

  • Legal Compliance: Disclose information if required by law.

  • Business Transfers: Transfer data during mergers/acquisitions.

Data Retention

  • Account Information: Retained while your account is active.

  • Legal Obligations: Retained as needed for compliance or disputes.

Your Rights and Choices

  • Access/Update: Edit details via your account or email us.

  • Data Portability: Request a copy of your data.

  • Deletion: Request removal of non-essential data.

  • Opt-Out: Unsubscribe from marketing emails.

International Users

Your data may be transferred/stored outside your country (e.g., in the U.S.). For transfers from Europe/UK, we use Standard Contractual Clauses or equivalent frameworks.

Changes to This Privacy Policy

Updates will be posted here with a revised "Last Updated" date. Continued Site use constitutes acceptance of changes.

Contact Us

For questions or requests: